You can submit a claim in this category if:

1. you lost your home in Ukraine; and
2. this was caused by Russia’s full‑scale invasion starting on 24 February 2022.

This includes any situation where you could no longer live in your home because of Russia’s full-scale invasion, for instance because:

1. your home was destroyed or seriously damaged;
2. you were forced to leave your home, and could not return, because it was in a temporarily occupied territory of Ukraine; or
3. you were forced to leave your home, and could not return, because it was in a zone of active hostilities or for other security reasons.

This list is not exhaustive.

You can submit a claim for:

1. the fact that you lost your home (including ordinary personal belongings); and
2. your expenses to get new housing, including the costs of your relocation.

Your home includes your housing or residence where you live on a regular basis.

This may be, for example:

1. your own house;
2. a rented dwelling; or
3. a place where you live with others such as your spouse or relatives.

This list is not exhaustive.

That is not required. But if you do own the property, you should check to make sure this information is included in your claim.

No, this category is for the fact that you lost your home and any expenses to get new housing.

If you own your home and it was damaged or destroyed, you should also submit a claim in category A3.1 for the value of your home which was destroyed, or the cost of repairs or reconstruction of your damaged home.

Yes, each family member who lost their home should submit a separate claim in this category, in order to account for their own loss.

Yes, you can submit a claim.

Yes, you can. You should provide as much evidence as necessary to establish that this was your home.

No, if your claim also relates to other losses, such as the loss of personal belongings that were exceptionally valuable or exceptionally rare, you should submit a claim in category A3.7.

Yes, you can submit a claim for the loss of your home located anywhere in Ukraine, including its temporarily occupied territories.

You should provide as much evidence as necessary to establish that you had been living in the property. It is for you to decide what evidence to submit. Examples could include:

1. your ownership title to the property, from Ukraine’s State Registry of Immovable Property Rights or another source;
2. your rental agreement for the property;
3. tax reporting documentation;
4. utility or other bills to the property under your name;
5. proof of delivery of items to the property under your name; and
6. written testimonials of neighbours, local housing representatives or managers, or other persons who can confirm that your lived in the property.

This list is not exhaustive.

You should also provide information concerning:

1. the date that you started living in the property;
2. the identities of any other persons who lived with you; and
3. whether you were registered at the property.

You do not need to provide geographical coordinates if you don’t know them. For the housing or residence that you lost, Diia will provide you with a map to accurately identify your home. 

You do not need to provide this technical information if you don’t know it.

Yes, you can submit a claim. This category not limited to homes in a temporarily occupied territory or a zone of active hostilities.

Yes, you can submit a claim for the period that you lost your home, as well as for  your expenses to get new housing, including relocation costs.

Yes, you can submit a claim for the loss of your newer residence, which served as your home on or after 24 February 2022, because of Russia’s full-scale invasion.

You should provide as much evidence as necessary to establish that you lost your home. It is for you to decide what evidence to submit. Examples could include:

1. a detailed description of the facts concerning the loss of your home;
2. relevant court decisions;
3. documents from law enforcement and judicial authorities, such as police reports or applications to open criminal proceedings;
4. information from Ukraine’s Register of Damaged and Destroyed Property or the Unified Register of Pre-Trial Investigations;
5. reports from military administrations;
6. acts of local authorities, including inspection reports by representatives of city, town, or village councils;
7. media reports, including online publications and messenger channels;
8. photos and videos; and
9. written testimonials of neighbours, local housing representatives or managers, or other persons who can confirm the loss of your home.

This list is not exhaustive.

You should provide as much information as possible about the loss of your home, including, for example:

1. a description of the circumstances of the loss of your home;
2. documents (such as police reports, court documents, media reports, or written testimonials of neighbours or local housing representatives), photos, or videos demonstrating that you lost your home because of Russia’s full-scale invasion; or
3. documents demonstrating that your home was located in a temporarily occupied territory or a zone of active hostilities and, as a result, you lost your home on or after 24 February 2022.

This list is not exhaustive.

Yes, you can. You should provide as much information as possible.

Yes, you should provide an estimated amount of your claim, and should identify how you reached this number. If you have evidence of expenses to get new housing, this should be included.

Some examples could include:

1. the cost of renting new housing, including any utilities (if you rented your previous home, also provide the rental and utility costs for comparison);  
2. the cost of renting a moving van; and
3. the cost of petrol.

This list is not exhaustive.

You should submit separate claims in this category for each time that you lost your home.

For each claim, you can seek compensation for the fact that you lost your home as well as your expenses to get new housing.

Yes. When submitting your claim, you can select that you did not belong to any of these groups.

Yes. However, you should provide relevant information in the field provided.

Yes, you can submit a claim regardless of whether you have received financial or other assistance. You should include this information when submitting your claim.

You should submit a claim in this category, A3.3.

In addition, if your home was damaged or destroyed because of Russia’s full-scale invasion, you should also submit a claim in category  A3.1. If you lost access or control of your home in the temporarily occupied territories because of this invasion, you should also submit a claim in category A3.6.

No, this category is for persons who lost their home because of Russia’s full-scale invasion.

If your residential property was damaged or destroyed, you should submit a claim in category  A3.1. If you lost access or control of your property in the temporarily occupied territories, you should submit a claim in category A3.6.

You should submit a claim in this category, A3.3.

Any claims concerning damage or destruction of the residential property should be submitted by the owner(s) in category A3.1, and if the owner(s) lost access or control of this property in the temporarily occupied territories, they should submit a claim in category A3.6.

You should submit a claim in this category, A3.3.

In addition, you should consider submitting a claim in category A1.1 if you were involuntarily displaced within Ukraine or in category A1.2 if you were involuntarily displaced outside of Ukraine.